J. Mark Eggleston

Mark Eggleston

Vice President, Chief Information Security Officer and Privacy Officer
Health Partners Plans

Mark Eggleston is a security program management professional with a unique background combining expertise in information technology, program and people management with diverse experience in managed care and healthcare provider systems.

Mr. Eggleston started his professional career serving as a Program Manager and Psychotherapist at a hospital serving children and adolescents. While there, he coordinated delivery of services, provided clinical guidance, and managed a cognitive-behavioral program, milieu, and therapy schedules. Also during Mr. Eggleston’s clinical career, he supervised several professional analysts responsible for utilization review and utilization management of behavioral health services across the state of Virginia. In addition to interpreting and guiding policy use, he assessed user requirements and collaboratively designed database interface to more efficiently process reviews.

Later, Mr. Eggleston helped develop an internal compliance approach, complete with policies and tools, ensuring a geographically dispersed healthcare provider organization (across 19 states) complied with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Serving as a consultant, program manager and project manager across the provider organization, he researched, wrote and communicated corporate policies, procedures, guidelines and forms to meet federally mandated privacy and security requirements. Mr. Eggleston also created and maintained a corporate web site for organization-wide dissemination of program documents, web conferences and compliance information to ensure effective and timely delivery of compliance resources.

More recently, Mr. Eggleston applied his HIPAA expertise to a local health plan by developing a privacy and security compliance program, maintaining compliance with HIPAA’s privacy, security and standardized transaction regulations. As part of this program, Mr. Eggleston designed and executed a comprehensive privacy and security education program for all employees to ensure compliance with HIPAA. He was then promoted to direct the health plan’s security and business continuity programs where he has helped to implement an email encryption solution, single sign on (SSO) and secured network drive and folder structure. Other successful endeavors have included the implementation of a quarterly vulnerability and penetration test and regular audits of role based access across disparate systems.

Mr. Eggleston received his Bachelor of Science degree in Psychology from Radford University and his Masters in Social Work from Virginia Commonwealth University. Later, Mr. Eggleston received his Post Baccalaureate Certificate in Management Information Systems. Mr. Eggleston earned a Certification in Healthcare Privacy and Security (CHPS) from the American Health Information Management Association (AHIMA) and the Health Information and Management Systems Society (HIMSS), respectively. Additionally, he obtained the GIAC GSEC (Global Information Assurance Certification – Security Essentials Certification) and the Certified Information Security Systems Professional (CISSP) from ISC2.